The mold for makeup brush hairs and ferrules

If customers want to customize makeup brushes with their special design, they will know that the makeup brush manufacturers need to develop molds for plastic handles. But if they do not require plastic handles but wooden handle or mental handle, some will believe that no mold is needed during production.

It is really a misunderstanding. If customers have their own design on the makeup brushes, or if the makeup brushes have special design on the shape and size, the manufacturers will need to develop molds for each part- hair, ferrule and handle.

For hairs, if customers require special shape for the brush heads, the manufacturers will need to develop a certain mold and insert the hairs into the mold to reach required shape. The hair mold is usually plastic, and as it is very small, the mold fee is not too high.

For ferrules, if the ferrule shape and size are not the same as normal, the manufacturers also need to develop mold for it. Otherwise, it is impossible to ensure that each ferrule will reach required shape and size. The ferrule mold is usually metal, so is expensive than hair mold.

For plastic handles, no need to repeat again, mold is essential. For wooden handles, also need certain mold to ensure shape and size.

Most customers do not realize the molds for hairs and ferrules, that is because the makeup brush manufacturers usually do not additionally charge the mold for hairs and ferrules, they usually include the molding fee into the whole cost, and then share to each brush.

Also due to the low cost, the molds for hairs and ferrules are easy to break or damage. Therefore, if customers place repeat orders for a makeup brush, after long time usage and damage, the mold may be broken, and require new mold for it.

The best after-sales service can not surpass good quality

Good after-sales is essential to the whole marketing, especially for some electrical and high-tech products. Take air-condition for example, after paying, the consumers will need the company or store to deliver and install the air-condition; and it will inevitably have some problem or question during its warranty period, but the users are not professional in checking or maintaining, so they have to ask the staff of the air-condition company to help with such problem, this is called after-service.  If without such after-service, no consumer dare to buy the product, so after-service is a part of marketing.

For makeup brushes, after-service is also very important. For example, if customers find any quality problem once unpacking, we will need to submit acceptable solutions to customers. But the after-service for makeup brushes is mostly quality problem. If the makeup brushes are good enough, no customers will need after-service. Due to the product characteristics, the makeup brush manufacturers do not need to install or maintain the makeup brushes, so the most important is quality.

As a professional makeup brush factory, we know that quality is the core of our marketing. No matter how best after-sales service we can offer, it will more or less cause some loss to our customers and ourselves. Once any quality problem appears, customers need to collect and submit related information to the makeup brush manufacturer; the manufacturer needs to check and confirm if it is the truth and what causes such quality problem; then the customer and manufacturer need a long time to discuss how to solve this problem; then the customer has to deliver the defects back to manufacturer, manufacturer have to replace the defects with qualified makeup brushes, and finally send the qualified brushes again to customers.

The whole process will waste a lot of money and time for both sides; customer may miss the best period for marketing and brand promotion; manufacture must afford the shipping charge of returns and repeat delivery, as well as the production cost for new products.

Therefore, to ensure the benefits of both customers and ourselves, our quality policy is: The best after-sales service can not surpass good quality. We always try our best to offer satisfied makeup brushes to our customers. If customers want to custom makeup brushes from us, we confirm every details with customers before production, which including the detailed requirements on appearance, quality, packing and lead time. Also before mass production, we send the finished samples or pictures for customer’s confirmation; before shipment, we also send pictures of brushes and packages for customer’s final confirmation. Just to ensure that everything can meet customer requirements.

For us, no after-service is our greatest achievement, that means our brushes have reached customer’s requirements. If customers do not need our after-service, it is the best affirmation to us.

How to reduce hairs falling of makeup brushes during daily using and washing.

Firstly, the water to wash brushes should not too hot, and prevent ferrule from water, otherwise, the hot water may dissolve the glue in the ferrule and cause buckets of hairs falling.

Do not pull the brush head heavily during washing, it is better to clean the brush with SWIRL ways.

After washing, use towel or tissue to slightly squeeze from ferrule to hair tips to absorb waters, do not rub or strip the hairs.

Finally dry the makeup brushes in the air with upside down.

During daily use, apply makeup slightly following the hair direction, and do not let the hair touch stiff or sharp material. If you slightly clamp a ZGF goat hair with tweezers, the hair will break even if you do not use any force.

Do not rub the brush hair heavily to ensure whether any hairs will fall or not.

Some customers who custom makeup brushes from us will screen our makeup brushes after getting the shipment. And to ensure no hair falling, they rub the brush heads on their arms heavily and surprisely find that so many hairs falling down, so they believe it is quality problem. In fact, as long as the brushes are made of animal hair, no matter how expensive and with top grade the brushes are, they will fall hairs with heavy rub.

The normal testing method is slightly sweep the brush hairs on your hands for several times and check if any hairs falling down. The proper screening should be the same as daily makeup applying process; we believe no one will apply the brush on their face so heavily?  

Although the makeup brush will fall several hairs during the first usage, it should be no more hairs falling if it is properly used in daily applying and washing. The makeup brush lifetime also depends on users.

Why the makeup brushes fall hairs

Many ladies are troubled by the hair falling of makeup brushes no matter how expensive the brushes are. If the brushes keep falling many hairs for long time, it must be quality problem. But most makeup brush manufacturers will tell you that it is normal to have several hairs falling at the beginning. Here we would like to explain why the makeup brushes fall hairs:
It is known that the standard production process should be as following: weight certain hairs and comb, insert the hairs into moulds to shape, bundle up the hairs with string, insert the hairs into ferrule and adjust the exposed length, dip glue onto the hairs from ferrule, shape after glue dried, assemble handles, and pack the brushes for shipment.
The whole production process is manual, so the work craft will determine the quantity of hair falling.
Firstly, if the hair quality is not good, with too many short hairs or broken hairs, the brushes will certainly fall a lot of hairs.
Although the combing can remove some short hairs, it can not remove all short and broken hairs. That is why it is normal to have several hairs falling at the beginning.
Secondly, during bundling up the hairs with string, as good animal hairs are very soft and thin, if too tight, the hairs will be broken; if too loose, it will affect the glue affect. Therefore, too tight or too loose will both cause hair falling. Also, to save time and cost, some low-grade makeup brushes will cancel such process, which will certainly cause hairs falling.
Finally, gluing is one of the most important processes for hair falling. The glue should be a kind of special glue, with waterproof and can withstand high temperature. Otherwise, the glue will dissolve after watering, and then the makeup brushes will fall buckets of hairs. Also, during washing brushes, if the glue can not sustain high temperature, the makeup brushes will also fall a lot of hairs if the water is a little hot.
Anyway, it is normal to have several hairs falling at the beginning. Users no need to become angry once seeing hairs falling and assume it to be quality problem. In the following articles, we will introduce some methods to reduce hairs falling of makeup brushes during daily using and washing.

About the MAC imitation and fakes in Chinese market

It is known that there are so many MAC imitation or fakes in Chinese market, maybe the same situation in other countries. The reason is MAC does not manufacture makeup brushes by themselves; they design their makeup brushes and logo, and send all detailed requirements to the Chinese makeup brush manufacturer. Therefore, the makeup brush factory who once manufactures brushes for MAC will have the MAC logo and design, which makes it easy to produce fakes which look exactly the same as MAC authentic brushes.

However, the fakes also vary in quality. Here we would like to introduce the MAC fakes in Chinese market.

1)      Extra stocks of MAC authentic brushes. That means the makeup brush factory officially produces brushes for MAC, but they produce more brushes and sell to Chinese market without MAC’s authorization. In this situation, those brushes can not be called fakes but a kind of tort, as the brushes are 100% the same as MAC authentic, the same quality, same material, same appearance, same logo, same packing and same barcode.

2)      Exact copy of MAC authentic brushes. Some makeup brush manufacturers have been in the makeup brush industry for many years and are very familiar with MAC brushes. So they can exact copy the MAC brushes, same quality, same material, same appearance, same logo and same packing even if they never produce brushes for MAC. However, they can exact copy all others but not barcode. As MAC barcode varies frequently, so if they have no MAC authentic samples with barcode on hand, they will not be able to exact copy the brushes. In this situation, even if the quality is the same as the MAC brushes, the fakes may be recognized by the professional users.

3)      Just fakes. That means the brushes are just logoed with MAC logo, but the quality are far away from MAC quality. Those bad manufacturers use inferior materials to produce makeup brushes but logoed MAC to cheat consumers. After getting the brushes, the consumers will see the obvious differences: poor workmanship, poor quality, and ugly appearance….just with MAC logo. It is the worst fakes, as the consumers may pay a lot but get very poor brushes.

Any imitation is infringement act and should be punished by law. But, for consumers, if they do not care about brand too much, the first two situations are acceptable if with prior notice from the suppliers, as the quality is the same as MAC authentic but price is much lower. After all, for ordinary consumer, MAC brushes are not affordable. But the fakes are the worst cheating, and will not only ruin MAC brushes but also hurt consumers.

Sigma brushes become more and more popular in China

Having been in makeup brush industry for so many years, we are familiar with so many makeup artists or makeup brush shops. We can get latest and accurate information from them, so that can get known the update market dynamics. These years, we get known that Sigma brushes are more and more popular in Chinese market.

Firstly, the Sigma brush quality is almost the same as MAC brushes but with much lower price. It is known that MAC brushes represent the top grade in makeup brush industry, but the price is too high and most consumers can not afford such high price. Especially for Chinese consumers, we have to afford not only the brush price but also the high shipping fee from USA. Therefore, MAC brushes look like a fiction none of us deserve. Sigma copies MAC brushes at the very beginning. They not only copy the design, but also the quality, but with lower price, which are more affordable average consumer Therefore, the brand gain very good fames and become more and more popular all around the world..

Secondly, Sigma brushes have more creative designs. MAC brushes only have black color which is somewhat a little boring for ladies. But Sigma gradually launches new brushes with attractive design and color, such as pink, red, blue, purple, green etc. Especially the 12pcs Essential Kit, there are so many colors for individual preference. Consumers can choose color according to their preference. For example, a girl may prefer pink color; a lady may prefer black or red color.

Through word of mouth, more and more Chinese are fond of Sigma brushes, and try best to gain so great brushes. Although the Chinese consumers can not directly buy sigma brushes in China; they try to get help from the friends and relatives in USA.

Proper packing for brush sets with paper cover

For the customers who want to custom makeup brushes like Sigma design, especially the 12pcs Essential Kit, they must require a brush holder as well as a paper cover.

Also, for those customers who would like to get creative and attractive looking for their brushes, they will need to have special designs which can not be made on brushes, so they will also need a paper cover for their single makeup brush or makeup brush set, which can make their brushes more attractive and beautiful than other brands.

The brushes with separate beautiful paper cover package can enhance grade of the brand, however, the package should be smooth and in good form, otherwise, it will not be able to enhance the grade, but give bad impression to the customers or users. Any crush or wrinkle will destroy the brand no matter how fantastic the included brushes are.

However, if packing the brushes into the paper cover package, due to the gap within the paper package, no one can ensure no crush or wrinkle during long time and distance loading and uploading. Therefore, to avoid of crush or wrinkle of the paper cover during international shipment, the makeup brush manufacturers should discuss with customers to pack the paper cover in separate. That means the makeup brush manufacturers put all paper package in original status together instead of packing the brushes into paper packages, and after getting the shipment, customers pack the brushes into paper packages by themselves. In this case, there will be no crush on the paper packages during shipment. This method also applies to all square packages which take a lot of space but soft or fragile.

Before shipment, customers and manufacturers should have full communication to each other according to different package type, so that they can avoid any loss at each side and maintain long term cooperation.

Why not specify MOQ on website？

Many customers would like to customize makeup brushes with their own logos; however, some hesitate due to our MOQ. Therefore, to save time of both sides, we usually tell them about of our MOQ requirement at the very beginning.

 

After getting customers’ inquiry, we will firstly ask customers what kind of brushes they required, and then will tell them our MOQ for these makeup brushes. Some customers will ask of MOQ requirement at the first email, however, our MOQ varies according to different brush types.

 

For example, if customers would like to customize makeup brushes equal to MAC quality or even much better than MAC brushes, our MOQ will be 500pcs for each item; or if the brushes are with top grade and much better than MAC brushes, however, the hairs are very rare, the MOQ will be  more than 500pcs or less than 500pcs depends on material situation; if customers want to order normal brushes, the MOQ will be 1000pcs each; if low grade brushes, the MOQ will be 2000pcs; if mini brushes for makeup boxes, the MOQ will be 10000pcs…Therefore, we can not tell customers our MOQ without knowing what kind of brushes the customers need.

 

That is also why most makeup brush manufacturers do not specify our MOQ on our website. If customers plan to order MAC equivalents, they must be scared after seeing the 10000pcs MOQ requirement on our website, and will never consider doing business with us; oppositely, if we indicate that our MOQ is 500pcs each on our website, and customers want to order mini brushes, they will feel cheated if we finally tell them the MOQ should be 10000pcs, which will greatly affect our fames and will waste the time of both sides.

 

Therefore, our MOQ varies according to exact brush type, material and size. Unlike the standard part, most makeup brushes are customized, so we need to feedback customers according to specific and exact situation.

 

 

 

The makeup brushes used in beauty salon and photo studio

Many ladies may have the experience to do the makeup in beauty salon and photo studio.

 

If you are attending a party or any social situation, but are not so skillful in makeup or do not know what is the proper makeup for such situation, you have to go to the beauty salon to find a makeup artist who are very professional in makeup and can create a proper makeup for you. When she/he is applying powders/eye shadows/foundations on your face, you must notice the makeup brushes in her/his hands.

 

If you are seized by a whim to take photo shoot in memory of your youth, you may find a photo studio, sit down in front of a makeup girl and let her create different makeup for you according to different photo style. When she is magically doing the makeup, you will gradually find a different yourselves from the mirror, and can also feel the touching of different makeup brushes on your face.

 

No matter in beauty salon or photo studio, you should know that the makeup brushes are not one-off, so they are not just for yourselves. Before and after you, the makeup brushes have used and will use on so many faces without any cleaning, no one can ensure the hygiene. In some high grade beauty salon, the makeup artists may replace the makeup brushes once the brush hairs wear and bald. Because the makeup apply will be uncomfortable if the hairs bald. But in many salons, the makeup brushes will be still used on customers even if the hairs wear and bald. And if you are familiar with makeup brushes and know how to check brush quality, you will find that their makeup brushes are usually with not good quality or somewhat bad quality.

 

Therefore, if you can have your own makeup brushes, once you need to go to beauty salon or photo studio, you can bring your makeup brushes and let the makeup girl use your own brushes. In this case, you can not only ensure hygiene, but also have a comfortable feeling during the makeup.

 

 

The influence of great depression on makeup brush industry

Recently, we are filled with the news from many industries about the great depression. Due to the sharp cutoff of orders, many factories are shut down or move from metropolis to small cities or town. Most companies discuss such severe situation in their meeting and are urgent to find a way to survive and reduce the lost.

 

The great depression also shows its influence on makeup brush industry this year, especially in the next half year. Just take ourselves for example, in the same period of last year, we can get 2-3 new inquires every day, and the old customers also have regular orders. But this year, we hardly receive any new inquiries from August. And the orders from old customers also reduce a lot. Now we can only maintain our normal operation in hope of the worldwide economic recovery

 

Just like most Chinese makeup brush manufacturers, we are trying best to survive from the hard time. However, we never give up even during such difficult time. Without orders, we can make use of our time to develop new attractive makeup brush styles; find way to improve our brush quality; establish better management policy; send some new brush samples to customers for potential demand; review and evaluate our previous product and service to check any improvement room….

 

Being in the makeup brush industry for so many years, we have met so many difficulties. We have full experience to survive in any situation.

 

We really hope that the worldwide economic recovery can come soon!

The logo printing methods

Today, we would like to introduce the logo printing types for makeup brushes.

 

For the customers who want to customize makeup brushes with their own logos, they must have their own design on the logos. Some logos may have one color, some may have two or more colors; some logos may only contain characters or letters, while some may also contain pictures or brush numbers…No matter what is the logo design, it is the same for the makeup brush manufacturer to print the logo on the brush handle, as long as customers have no certain requirement on the printing type.

 

The most common logo printing is silk printing and hot stamping, we have explained their difference in previous articles. The Bobbi Brown makeup brushes are with silk printing logo, the MAC makeup brushes are with hot stamping logo. If customers’ logos are complex and have high demand on colors, hot stamping will be better, but the cost and MOQ requirement is higher than silk printing.

 

Some may notice that sigma logo printing is very special, not look like silk printing or hot stamping. In fact, there is another logo printing method, called laser engraving or etching: Laser engraving is the practice of using lasers to engrave logo on the makeup brushes. The technique does not involve the use of inks, nor does it involve tool bits which contact the engraving surface and wear out. These properties distinguish laser engraving from alternative engraving or marking technologies where inks or bit heads have to be replaced regularly. Laser engraving is the way which Sigma prints their logo on makeup brushes. The logo with laser engraving can work as anti-fake, which can prove that the makeup brushes you buy are really from Sigma.

 

During custom makeup brushes, customers should decide the logo printing types according to the logo style and your product positioning. After finishing your logo design, it is better to discuss with your makeup brush factory to check if silk printing/hot stamping/laser engraving is feasible and cost-effective for your logo.

 

The corrective actions to package problem

For package/pouch inconformity:

The package mentioned here is the PP/PVC pouch for individual brush instead of makeup brush set or inner/outer carton.

Most Chinese makeup brush manufacturers defaultly use the inventory material to produce the packages if customers have no certain requirement on the style. So even for same customers, the package styles of two orders may be different. For example, the packages for first order is transparent, while in the second order, the packages may become frosted; the packages for one batch may have burrerfly holes, while another batch may not have….

If customers would like to have unified packages for all their orders, the following corrective actions will be implemented during our production:

1. Standardize and unify package material and style for same customer;
2. Establish and carry out more strict quality inspection system, especially on packing;
3. Before batch production, we will firstly send pictures of the whole brushes and packages to customers, and will not start mass production until getting customers’ approval; also before each shipment, we will send customers some pictures of the brushes and packages etc, and will not ship the goods until getting customers’ confirmation

For improper packages

Sometimes, the packages and makeup brushes are in good condition before shipment, while reaching customers, they are somewhat damaged. It may because rude shipment but sometimes it is because improper packages. For example, the outer carton is frail so can not avoid of related damage in transship; or some customers require certain packs for individual makeup brushes but such pack are fragile which are very easy to be damaged during shipment.

The following corrective actions can avoid of such problems:

1.       For international shipment, use secure outer and inner cartons, such as cartons with 4 levels.

2.       If the packs for individual makeup brushes are fragile, confirm with customers to check if we can supply makeup brushes in bulk and send the packs separately, and customers pack these in their warehouse.

3.       Label related marks on the outer cartons to remind the forwarders carefully and gently load and unload the cartons.

Why we need reserved samples for each product？

No matter samples or batch shipment, we should keep reserved samples for each shipment.

 

For samples, if customers would like to have any change on the samples, we can check the reserved samples and do the related modification accordingly. If we send customers samples many times with different versions, we should keep all versions especially the final version, also mark all versions with labels to indicate each change and difference between different versions; if customers confirm the samples and would like to place order, we can arrange the production according to the reserved samples.

 

For batch shipment, we also need to keep reserved samples. If customers are satisfied with our makeup brushes, and would like to place further orders, we can prepare the production according to the reserved samples; if customers have any dissatisfaction on the makeup brushes after getting the shipment, we can immediately check if it is the truth through the reserved samples in stock; if the brushes in our stock are in good condition, then we should send the pictures of our reserved samples and require customers to provide related evidence of such defects. In this way, we will be able to provide enough proof on our brush quality in case of any dispute.

 

Since we specialize in custom makeup brushes, each customer has their own requirement on makeup brushes, reserved samples are especially important for both makeup brush manufacturers and customers. Reserved samples can ensure the makeup brush manufacturers to supply required brushes, and can avoid of unnecessary dispute.

 

 

About the quality problems

No makeup brush manufacturer can promise their brushes can always 100% satisfy customers. Sometimes, we certainly have improved our brush quality, but customers may find some problem in other aspects such as package or delivery. Of course, customers have their rights to point out the problem and require perfect makeup brushes. Then what the makeup brush manufacturer should do after getting such complaints from customers?

 

Firstly, we should immediately check if it is the truth: if it is about the brush quality/printing, we should check the spare parts in stock; if the brushes in our stock are in good condition, then we should send the pictures of our spare parts and require customers to provide related evidence of such defects. Sometimes, it may because delivery damage. Anyway, no matter the defects are caused by brush itself or delivery damage, as professional makeup brush manufacturer, we should take these complaints seriously and implement related corrective actions to ensure such problem will not appear again.

 

No matter what is the problem, we should keep timely communication with customers, try our best to handle problems and minimize the loss of both sides. Now, due to economic crisis, many Chinese makeup brush manufacturers gain very low margin in order to win customers and keep the normal operation of the company. So if customers require returning all brushes, it will be a great loss or disaster to the makeup brush factory. Therefore, we should sincerely handle such complaints and gain customers’ forgiveness if the quality problem is not serious, most important, we should send customers our corrective actions to show our sincerity and ensure such problem will never happen again.

 

In the following articles, we will list our corrective actions in detail according to different quality problems, which includes the quality problem in brush itself, package, shipment etc.

 

The related industries for makeup brushes

Under the globalization environment, no industry can live alone; one industry must more or less have some relationship with other industries. Here we would like to introduce the related industries for makeup brushes.

 

1)      The material supplier: we can not produce hairs, ferrules or handles by ourselves, so have to have a supply chain for makeup brush material.

2)      The painting factories: if customers want to custom makeup brushes with certain color, we will need to buy painting from our suppliers

3)      The plastic factory and molding factory: for makeup brushes with plastic handle, we will need the help of our partner who can produce the plastic handles for us. And it is known that the plastic parts need molding. Fortunately, many plastic factories also offer molding service

4)      The prototype companies: Some customers have their own design on the brushes, especially the brushes for special usage, such as body brush. And before placing order to us, some customers would like to see a prototype to check the function and appearance of their design. Therefore, we have to contact the prototype company to make prototypes according to customers’ design.

5)      Test institutes: Some countries require certain certificates on makeup brushes, so customers would like to get such certificates in China, then we will need to send some samples to the test institutes; if the samples can pass the test, we will get the required certificates or test report.

 

We just briefly list some related industries for makeup brushes; of course, we must have relationship with many other industries at different situation,

 

To manufacture good makeup brushes, the makeup brush factory has to ensure all related industries work well. For example, the supply chain of materials directly decides the brush quality; if the prototype companies can not offer qualified and functional prototypes, we will not able to win customers’ order. We must closely work together with all related partners to offer the best makeup brushes and service to customers all over the world.

 

The influence of hair material to hair color

The most common requirements on makeup brushes is the hair material and hair color, as hair material decides the touch feeling while hair color affect the appearance. During custom makeup brushes, some customers may think the hair color has nothing to do with hair material, they can choose any color no matter what the hair material is. It is somewhat a kind of misunderstanding.

 

For high grade hair material, it is ok to dye into any color or even two or more colors on one brush. But for some low grade goat hair, some colors are not suitable or beautiful. For example, #2 goat hair or SQ goat hair, it is better to be dyed into one color, dark color will be the best. If keep in white color or other light color, it will show some yellow, and looks ugly and unclean. Also, its price is not low, so sometimes we will suggest synthetic color instead of low grade goat hair.

 

Therefore, if customers have any ideas on the makeup brushes, they should firstly discuss with their makeup brush manufacturers and check if all ideas are feasible, which will save time and ensure no problem during production.

 

Although customizing makeup brushes means customers decide what kind of makeup brushes they want, no one can control the limit of the material itself. Sometimes, two ideas can not exist at the same time; one idea may have to be abandoned due to another idea. Therefore, clear and prompt communication between customers and manufacturers is very important to get a satisfied and feasible solution.

Matters need attention during inquiring from forwarder

Usually, we will send makeup brushes via Express, air or sea depending on the weight and size of the shipment. No matter which way, since we can not ship by ourselves, we have to check all details with the forwarders. Firstly, we need to get quotation from the forwarder on the shipment. Here we would like to list some matters that need attention during inquiring from forwarders.

While inquiring from forwarder, we need to offer detailed information to forwarders. The detailed information includes: 1) the detailed address and post code of shipper and consignee; 2) the total weight of the shipment; 3) the detailed size of the shipment. The detailed address of shipper and consignee decide the delivery distance; the weight and size decide the changeable weight. Some may concern why also needs size information? Should the shipping charge only depend on the weight? For this question, please refer to our explanation on Heavy cargo and bulky cargo.  

Some customers would like us to pay the shipping charge and arrange everything on the shipment, while some believe they can get better price from their forwarders. Usually, the shipping charge paid by shipper especially Chinese shipper must be cheaper than by consignee. For example, if the shipment is sent via FEDEX, the charge paid by Chinese shipper may be just USD1000, but if paid by consignee, the charge will be over USD4000.0. Freight prepaid causes no risks to forwarders but freight collect will cause high risks if the consignee is not available or refuse the shipment, therefore freight prepaid must be cheaper than freight collect.

Of course, if the customers have large business in China and have established long-term cooperation with the forwarder, they may get special offer from their forwarders, and can get lower price than shippers. In this case, they certainly should choose their own forwarders. Just ensure that the forwarder will certainly offer such price for the shipment. So it is better to sign a contract with the forwarder for the shipment.

Whatever, no matter ship via our forwarder or customer’s forwarder, we should offer exact information to forwarders, and try to find the best solution for customers in price and service.

The bamboo handle color

Some customers would like to custom makeup brushes with bamboo handle. Bamboo handle becomes very popular these years, due to the environmental protection, also very cost-effective and beautiful.

Bamboo handle is usually painted transparent painting, so customers can clearly see its texture and color. Sometimes, customers may find the colors of individual handles are different. For example, some handle color is white but some is a little yellow, so they consider it to be a kind of quality problem. Here we want to describe something about the handle color.

It is known that bamboo is very thick, and makeup brush handle is comparatively extremely slim. Due to environment protection and cost consideration, no makeup brush manufacturers will use one bamboo section to produce one handle with the same length. We need to split the thick bamboo section to several pieces to match the diameter of the handle and make full use of all bamboos. The colors of these pieces are different, the outer pieces are a little yellow, but the inner pieces are somewhat whiter. Therefore, the makeup brushes with bamboo handles show little color difference. They are all the original colors of bamboo instead of oxidation or any quality problem.

However, the color difference of the outer bamboo and inner bamboo is slight, so if the makeup brushes with bamboo handles show serious color difference, it should be quality problem. That is because the bamboo will be oxidized in the rainy day. Therefore, the bamboo handle should be painted in time to avoid of such oxidation.

Whatever, we really hope to get customers’ prompt feedback on the makeup brushes after their receiving the shipment, so that we can immediately communicate with each other on all situation in case of any misunderstanding.

Our website has updated

To offer customers better service, we have updated our website, especially the product category page. In the new website, we classify the makeup brushes as follows: Face Brushes    Powder& Blush Brushes    Foundation Brushes    Other Brushes Eye Brushes Lip Brushes Kabuki Brushes Retractable Brushes Brush Sets    3-5pcs    6-9pcs    10-32pcs    Brush Bags Now customers can better view the makeup brushes we once made to evaluate our brush quality. Also each brush has a specific item number, if customers like any of them, they just need to tell us the item number, and then we can give related feedback. Each brush has a thumbnail on the product page, if customers are interested in any item during viewing the product page, they can click the item and then they will be able to see a larger picture for the brush. It can not only save customers’ time to view all brushes but also ensure customers can choose the brushes they like. In our new website, you will find many update brush styles, we have removed the old and obsolete type, so that customers can timely understand the market trends during viewing our website, also can custom makeup brushes with the latest and popular style. If you have any comment or suggestion on our website, please feel free to contact us. We really appreciate your any help.

The declared value of makeup brushes

Makeup brushes, as a kind of consumer goods, are not as expensive as some high-tech products. The price of the most expensive makeup brushes will not be higher than USD100.0. According to customs policy, the importers/exporters should indicate the actual value of the goods during declaration/clearing. If the declared value is obviously lower or higher than normal, customs will pay special attention on the shipment or even will not release the shipments until getting official prove.

Some of our customers are not so familiar with the customs policy, and believe it is better to declare higher value in case of the goods is missed during shipment. Recently, one customer sent us a prototype which is just a single makeup brush, but he declared USD2000.0 for the single brush. When the package reaches our customs in Shanghai, it can not pass our customs. As the customs really wonder why a single brush is so expensive, so they require us to submit some documents to prove that USD2000.0 is really the actual value of the brushes. The problem is the brush can not so expensive, so we can not get such documents to clear the package from customs. Therefore, we have to ask the customer to change the declared value at his side, till now, he is still working on changing the declared value, and the prototype is still held on customs. If the declared value is less than USD100.0, we must have already got the prototype.

Therefore, during custom makeup brushes, if customers would like us to send us any samples, please ensure that the declared value will be no more than USD100.0. According to Chinese customs policy, any shipment which value more than USD500.0 will need official declaration/clearing process; for samples, it is best to be lower than USD100.0, so that we can get them from customs quickly.

About color difference of makeup brush

Different customers have different preference on colors, so during custom makeup brushes, customers will send their color requirement to the makeup brush factory. To let the makeup brush factory exactly understand which color they want, customers will send the pantone color code to the manufacturers.

 

However, sometimes, after receiving the brushes, customers may find that the color of this batch is different from last batch. They consider it to be quality problem. In fact, if the color difference is slight, it is a normal situation. As the painting color is not fixed but blended by powder pigment. For example, if customers require pink color (213C pantone), the makeup brush manufacturers will then manually blend the color accordingly. Since it is manual work, no one can ensure 100% the same as the pantone code.

 

Therefore, for the same batch, the color will be the same, as they are from the same painting. But if the customers place another order after several months, it is hard to ensure that the color of this batch will be 100% the same as the previous ones. No matter how skillful the workers are, it is hard to blend 100% consistent color.

 

Anyway, it is really the quality problem if the color difference is visible. But if the color difference is within acceptable range, it should not be a quality problem.

 

So, if customers have strict requirement on the color consistence, it is better not to frequently change the makeup brush manufacturers, as different manufactures will most probably blend different color; even the same manufactures are not able to always blend the same color.

 

Heavy cargo and bulky cargo

Sometimes, customers would like us to pay the shipping charge for them, as they have no fixed forwarder in China and our forwarder can offer them much better price. In this case, we need to firstly estimate the weight of the shipment, get quote from our forwarder in advance, then send the quotation of shipping charge to customers, so that customers can pay the shipping charge to us.

However, if the makeup brushes will be shipped via air or express, during estimating the weight, we should consider if the shipment will be bulky or heavy. If it is heavy cargo, the shipping cost will be the same as estimated, but if it is bulky cargo, the shipping charge will be higher than estimated.

How to distinguish heavy cargo and bulky cargo?

For air shipment, we should firstly understand the bulk weight. According to airlines, if the shipment has small bulk but heavy weight, the shipping charge is calculated by weight; if the shipment has big bulk but light weight, the charge is calculated by bulk, i.e. the so called bulk weight.

The bulk weight =length (cm)*width (cm)*height (cm)/6000

That means if the weight of 1m³ is heavier than 168kg, it is a heavy cargo, the shipping charge depends on actual weight; if the weight of 1m³ is less than 168kg, the charge depends on bulk weight.

For example, if the actual weight of a package is 1kg, but the bulk weigh is 3kg (according to the above formula), the forwarder will consider the package is 3KG.

If the actual weight of a package is 1kg, but the bulk weigh is 0.5kg (according to the above formula), the forwarder will consider the package is 1KG.

Therefore, while estimating the shipment weight, we should also know the shipment size; otherwise, it may cause some loss to us on shipping charge.

Seaweed powder in makeup brush production

The seaweed powder we mention here is not for skin care, but a kind of synthetic glue powder which is used to stick hairs during makeup brush production. The seaweed powder can be dissolved quickly to transparent glue within cool water, it is a kind of environment-friendly products without poison or pollution, and can thicken, tackify and hold moisture.

Most makeup brush manufacturers will use seaweed powder to stick hairs together during makeup brush production, especially for the makeup brushes which need pointy tips, for example, eye shadow brushes, eyeliner brushes, lip brushes etc.

After the glue made from seaweed powder drying up, it will become powders, so some customers will consider them as dust and really wonder what is the dust and where the dust come from. In fact, it is not dust but powder. Customers should not consider such powder as quality problem. If some customers really care of such powder, you can clean the brushes before your first usage to wash off the powders.

Some customers wonder if the seaweed powder will be harmful to human skin or health, it is no need to worry, the seaweed powder can even be eaten, so completely no harm to human skin or health. If customers can not 100% relax on this, please also wash the brushes with brush cleaner. But the seaweed powder is really no harm.

Seaweed powder is much more expensive than other glue, we use so expensive material just aim to offer the best makeup brushes to our customers.

Why your makeup brushes are held on customs？

After sending shipments of makeup brushes or the samples, we sometimes get emails from customers which said that the shipments are held on their local customers, which made them very panic as some believe they will not get the shipments any more.

 

In fact, it is normal that the shipments are held in customs, it does not mean that the goods will be leave in customs for ever. If the importer or exporter submit enough and exact documents, the shipments will finally be released from customs.

 

Then why the shipments are held in customs?

 

It is known that there are so huge shipments pass the customs every day. The customs are not able to check all shipments one by one, so they randomly check some shipments by checking the clearance documents offered by importers. If the documents are not enough, misdeclare or not up to local regulations, the customs will pay more attention to the goods and then hold the shipments until they get correct documents.

 

For makeup brushes, the customers/importers should at least submit the invoice and packing list which indicate the quantity and value of the shipment, as well as the detailed description of the makeup brushes, such as the material of the hair, ferrule and handle. If the hair material is animal or wild animal hair, the importers should submit related certificates and approval documents from the makeup brush manufacturers to ensure that the hair will not carry any pathogenic bacteria; if the handle material is wooden, the importers should also submit the fumigation certificate to ensure that no harmful pest etc. If the importers have submitted all essential documents, the customs will not hold the shipment any more.

 

If the makeup brushes are actually natural hair and wooden handle, but the importers declare to be synthetic and plastic on their documents, will also greatly reduce the chance of their shipments to be held on customs, but if they are unfortunately met the unpacking checking, the shipments will also be held on customs, and the makeup brushes will be quarantined at customs until they are tested to be safe

 

So, before custom makeup brushes, customers/importers should completely understand their local regulations on makeup brushes, and require all necessary documents from the makeup brush factory before shipment, then their shipment will not be held on customs.

 

The cost construction of makeup brushes

Many customers may wonder the price construction of the makeup brushes, as they can not understand why some suppliers quote high price while some quote very low price. Here we would like to explain the cost construction of the makeup brushes.

 

For makeup brush factory like us: the cost construction includes: the material cost, the rejection rate, the production cost, the workers’ salary, the operation cost during production, and after adding certain profits, that will be the price we quote customers.

 

Then why different makeup brush manufacturers quote different price. The key points are the material cost, rejection rate and profits. As the production cost, workers’ salary and operation cost are almost the same in China market. For material cost, some bad manufacturers may use inferior material on the brushes, but declare that the brushes are in high grade. For rejection rate, the high grade makeup brushes have higher rejection rate than low grade brushes, so during quotation, we will also consider such cost. We have strict quality inspection system, if the brushes are unqualified, we will need to rework or scrap them, which will cause cost. While some manufacturers have no quality inspection system, and will send brushes to customers no matter they are in good quality or not, so they will have no cost on the rejection rate. For profits, some manufacturers may aim to get profits as more as they can, so they quote rather high price.

 

For the dealers and wholesalers, besides the cost/price from the makeup brush factory, they also need to add their cost and profit, for example, their running cost, staff salary etc, and their profit, so if buy from them, the price will be much higher than from makeup brush factory.

 

Therefore, before customize makeup brushes, customers should know if they cooperate with the factory or dealers, if the factory has strict quality system, and if the factory are reliable enough. Only after understanding details, they can ensure that they will get satisfied makeup brushes.

The benefits to have us source products in China

Now more and more foreign companies have established agents or offices in China to communicate and understand Chinese market directly and completely. Although the cost is very high, it can not stop their steps to move into Chinese market. Such high cost is not a problem to big companies; however, few small companies can afford the cost to establish agents or offices in China. So the middle way is to have a Chinese supplier or friend to source products for them, which can not only save their cost to establish agents or offices but also buy the best price with the lowest price.

Although we are the makeup brush manufacturer who only wholesale and custom makeup brushes, we can source beauty products for our customers in China without any commission, as long as customers order makeup brushes from us. The benefits to have us source beauty products in China are as following:

1)      We know Chinese market more, and as we are also in beauty industry, we know how and where to source products with better quality and low price; if customers directly inquiry these suppliers, they may be confused by the price difference and do not know which suppliers are better. As some suppliers may offer really good price, but the quality will be also extremely bad.

2)      After getting the detailed quotation from Chinese suppliers, we will send same quotation to customers for their reference and confirmation; if customers think such quotation is ok, we will then order the products upon customers’ request, and also arrange everything related, such as payment and shipment.

3)      For the payment, customers can directly pay the suppliers, or pay us then we pay the suppliers; both are ok, as long as it is the best way for customers;

4)      We can also do the factory evaluation for customers as long as the factory is near to us; however, if the factory is too far away from our factory, customers should pay the related fee of the factory evaluation.

5)      If customers would like to firstly inquiry price by themselves, and then have us to buy from the suppliers, it is also ok, we can contact the suppliers of the customers offered us, and then do all above things for customers.

To offer customers better service, we are always doing our best; we will not charge any fee from customers if we agree to source beauty products for customers.

About sample confirmation

Sample confirmation is a very important step during custom makeup brushes. Since there is no standard on the size/material/color of makeup brushes, the makeup brush factory produces brushes completely accord to customer’s description, no one can ensure the produced brushes are 100% meet customer’s requirements. Therefore, the sample confirmation before mass production is very essential.

If customers offer the prototypes of the brushes they need, the makeup brush factory should exact copy the prototypes including the logo; if customers have no prototypes but only pictures plus description, the makeup brush factory should also try best to send customers the exact brushes.

After getting samples, customers should check ASAP to confirm if the brushes are ok for them. If not, they should immediately tell the makeup brush manufacturer: why not ok? Which part is not ok? How they want the brushes to be? So that the manufacturer can make new samples for confirmation; if ok, they should understand that once they give their confirmation, they should not require any change on the brushes during the mass production, and they would like to get bulk brushes exactly the same as samples.

For the makeup brush manufacturer, once getting customers’ confirmation on samples, they should ensure the bulk brushes should have the same quality and appearance as the samples. If the bulk brushes are found to be inferior to samples, the customers have the right to cancel the order; it is ok if the bulk brushes are in better quality than samples, but the appearance should have no any change. However, since samples are sent to customers to confirm bulk brushes, it is the best that the bulk brushes are exactly the same as samples, otherwise, it may arise some dispute even if the bulk brushes’ quality is better than samples.

If customers want to cancel order

Not all business will have a happy ending. As a professional makeup brush factory, since we have reach agreement with customers, we will certainly fulfill the contract even if the order makes a loss to us. But some customers may cancel orders due to the following reasons:

 

1)      It is known that our payment terms is 50% deposit and 50% before shipment, and we will firstly make samples for customers’ confirmation before mass production. Sometimes, customers confirmed samples and paid deposit, however, after a certain period, they believe that the makeup brushes are not what they really like, so they want to cancel the order.

2)      Some customers did not do enough research on their local market before custom makeup brushes, and they finally find that the makeup brushes can not sell well at their location, so they want to cancel the order;

3)      Some customers really want the makeup brushes they have ordered, and the brushes are also popular in their location, it is totally a problem to sell them at local market. However, to play tricks and reduce the cost, they require canceling the order. But the makeup brushes have been finished by the brush manufacturer, so after cancelling the order, the customer will ask somebody in china to source such brushes in our location with very low price. To clear such useless brushes, some makeup brush manufacturers has to sell the brushes with extremely low price. Therefore, the customer can get brushes with much lower cost than before.

 

While requiring cancelling the order, some customers require full refund of they deposit, it is really unreasonable! No matter why customers cancel the order, it is not our responsibility; and according to international legal, deposit is not refundable. After getting deposit, we order material and prepare production, some customers cancel the order nearly before shipment, it is really a great loss for us, and we can not sell the brushes to others since the brushes have been printed customer’s logo. We have suffered a lot during such order cancelling, if deposit is also refundable, every customer can randomly cancel the order, then who protect the benefit of suppliers and manufacturers?

 

We really hope each cooperation can have a happy ending, so we always offer our best price. We hope customers and suppliers can understand each other and do the business sincerely.

Hot melt glue VS AB glue

It is known that we need glue to stick makeup brush heads, ferrule and handle during brush production. There are various glues in the market, some are good but expensive, and some are cheap but with bad quality. If the glue is not so good, the brush head may fall apart from the handle under slight pull force.

 

For makeup brushes, the most two common glues are hot melt glue and AB glue. Hot melt glue can dry very quickly but not so strong, so if you pull the brush strongly, it will fall apart. But if not pull it, it will not fall apart. Hot melt glue is usually used on samples and low grade quality makeup brushes. AB glue is extremely strong; the brushes will not fall apart no matter how you pull it. AB glue is usually used on high grade makeup brushes or low grade brushes if customers have such requirement.

 

Some may ask why not use AB glue on all brushes. Because AB glue need so long time to dry up, few Chinese makeup brush manufacturer will use AB glue on samples or low grade brushes unless upon customers’ requirements. The hot melt glue only needs little time to dry up while AB glue needs more than 4 hours. Therefore, if the delivery time is urgent, some manufacturers will use hot melt glue on the brushes.

 

For us who specialize in high grade makeup brushes, we always use AB glue on batch shipment. Sometimes we use hot melt glue on samples if customers require samples urgently. Therefore, some customers may find that our samples may fall apart when they strongly pull the brushes, so they thought our brush quality are not good at all. In fact, we always use AB glue during batch production, so the brushes will never fall apart. It is not really the quality problem. Anyway, to avoid of such misunderstanding, we will use AB glue on all brushes even if samples in all future orders, so that customers can trust our brush quality.

A good camera is important during custom makeup brushes

A good camera is very important to both makeup brush manufacturers and customers.

 

For makeup brush manufacturers:

 

Firstly, we need to put some pictures of makeup brushes on our website to show our production ability and quality. If the camera is not so good, we will not be able to show the real status of the brushes, and then customers can not get enough information from the pictures.

 

Secondly, unclear and ugly pictures will not attract any customer; no customer will order the makeup brushes they do not like. Some may say that we can use Photoshop to modify and beautify the pictures to reach a perfect affect. But it always depends on the original photo quality. No matter how perfect you PS skill are, you need a good original photo.

 

Thirdly, during custom makeup brushes, we need send samples to customers for confirmation before mass production. But to save shipping cost and time, some customers want to confirm the samples by photos. If the camera is not good, customers may not like the brushes in the pictures even if the real brushes is perfect and qualified, which will confuse customers and will delay the production, also will increase the production cost of makeup brush manufactures.

 

For customers:

 

Firstly, before ordering the makeup brushes, customers will need to show the makeup brush factory what kind of brushes they want. The best way is to send real samples to the makeup brush factory, but it will waste time and money, also some customers may need brushes which combine several brushes, if they buy all these brushes and then send to factory, it will need a lot of money; it is really not cost effective for customers to pay so much without finalizing everything. So the most cost effective way is to take photo for all brushes they need, specify their detailed requirements, and require the makeup brush factory to roughly quote according to the photos. If the price and all other condition are ok for both, they can consider the next step such as sending real samples to the brush factory.

 

Secondly, after getting the brushes which are unqualified, customers can take photos of the unqualified brushes to show the factory how these brushes are unqualified. Such photos should clearly show the details of the defects, otherwise, the brush factory will not accept one-sided statements of customers.

Customs declaration of makeup brushes

Recently, Chinese customs released some new regulations on the declaration, for example, cancel the verification sheet for export goods. So the export company only needs to submit Customs declaration, customs proxy, invoice, packing list, declaration elements, and HS code.

 

Here, as a professional makeup brush manufacturer, we would like to introduce something about the makeup brushes during customs declaration:

 

The HS code of makeup brush: 9603290090

The Article description is: Shaving brushes, hair brushes, nail brushes, eyelash brushes and other toilet brushes for use on the person，including such brushes constituting parts of appliances of subheading No.96032000

 

The declaration elements of makeup brush

According to Chinese customs, the declaration elements of makeup brush should include the following:

1. Product name: Makeup brush

2. Usage: For makeup

3. Material: Goat/pony/synthetic hair, aluminum/copper ferrule, wooden/plastic handle

4. Wild Animal products or not: No

 

Supervision Provisions: NA

That means there is no need to do the commodity inspection before shipment

 

Others:

Legal unit: piece

MFN tax rate: 15%

Import tax rate: 100%

Export tariff rate: 0%

Consumption Tax: 0%

VAT: 17%

 

Although we are very familiar to the Chinese customs regulation, we are not sure about the regulations in customers’ location, so before custom makeup brushes from us or place final orders, customers should check their local customs regulations on the makeup brushes in case of any shipment hold during their customs clearance.

Defect Classification for makeup brushes

For those brushes which are judged as unqualified or defect during customers’ incoming inspection, the Defect Classification will be as follows:

 

Critical defects

Deformation/ Irregular shape

Wrong size

Leak

Broken

Unassembled

Loose

Crack

Short mold, Chipped

Unseal

Wrong packing

Bent

Peel off printing/ Hot stamp

Wrong Color

Wrong component

Wrong printing

 

Major defects

Big scratch

Rough surface

Swell/ Blister

Black spot (More 2 points)

Dent

Dirt

Bubble

Dust Inside packing

Flashing

Slant, Unstraight

Printing; Blur, Incorrected, Incompleted, Unalignment, Scratched, Color

Dye Smear

Color spot (> 0.3 mm.)

 

Minor defects

Dust Outside packing

Dent

Black spot/ Color spot (< 0.3 mm.)

Incomplete packing seal

Color fade

Opacity

Scratch

Flashing

 

The brushes with critical or major defect must be returned to the makeup brush manufacturer for reproduction; the makeup brushes with minor defect can be returned to the manufacturer for rework, or customers can improve or solve the problem at their own location if possible.

Functional Test of makeup brushes

After receiving the makeup brushes from the manufacturer, most customers will have their own Incoming Inspection system to check if the makeup brushes are qualified. Some customers only have quick and rough checking on the appearance or touching, while some have strict and detailed inspection and test process.

 

The following is the normal tests during customers’ incoming inspection.

 

 

All above testing will be done by customers; all of our quotation will not include any testing fee. If customers would like us to do the test, it is also ok, we will inquiry the test fee from our local testing institute and then customers pay the test fee directly to the testing institute or to us.

Combine shipments

Some frequent customers will place several orders within one month to custom makeup brushes with normal or new design. For example, some may order blush brushes and powder brushes on July 1^st, and then place order for eye brushes and lip brushes on July 15^th; some may order brushes on July 10^th and order boxes/bags on July 25^th….. It is not because they like many orders but they have different demand in different time.

If customers are not in urgent need of the brushes or boxes, to save shipping cost, they will require the makeup brush manufacturer to combine some shipments together. For example, they place 5 orders in July, and the normal lead time is 30 days, so if not urgent, they may would like the makeup brush manufacturer to ship all 5 orders by the end of August. In this case, although some orders can be finished by the end of July, the manufacturer will have to hold the shipment for about one month.

Since it is customer’s requirements to combine shipments, it is certainly good to the customer. For the makeup brush manufacturer, it is both advantage and disadvantage. The advantage is it decreases all related shipping preparation and documents. It is known that for international shipments, each shipment needs a set of documents and related job, 5 shipments will need 5 sets documents and 5 custom declarations. So shipment combination greatly saves time and money for manufacturers in customs. The disadvantage is that it somewhat affect the manufacturer’s Capital Returning. The payment terms is usually 50% prepay and 50% before shipment. If the shipments are held, the balance payment will also be held. It is really not good to manufacturer’s resource flow.

To support customers and ensure long term cooperation, most makeup brush manufacturer will agree with the shipments combination. Toney will also try our best to offer better service for customers all over the world.

Continuous rainstorm affects our normal production

The recent heavy rainstorm in china has become the disaster to us, it not only caused death to more than 100 people, but also caused huge economy lost, and also greatly affected our daily life and production.

Firstly, the rainstorm causes the delay on our incoming material. As a makeup brush manufacturer, we have ordered material for makeup brush production, however, due to the heavy rain, the transportations are always delayed. Usually, the material will reach us within 3 days after shipment, but now it is still hold on Transport Company to wait for rain stopping. We can not blame the transport company since it is force majeure.

Secondly, the rainstorm brings moist weather and environment in our workshop, which will cause our production delay. We have explained a lot on why and how the moist environment affects our production, here repeat no more.

Thirdly, the rainstorm and bad road conditions also affect our shipment to customers. Most of our customers are international customers, so we usually ship via air or sea. However, our local forwarder will not agree to pick up the goods from our warehouse in such bad weather; even if the goods are safely delivered to forwarder warehouse, the air or sea may also delayed since it is not wise to fly or sail in such weather.

We will do whatever we can do to deliver the makeup brushes to customers on time, however, we can not control force majeure, and so if we finally are not able to ship on time, we really hope to get the understanding from customers.

User’ true feeling is very important to us

Although the one who place order to us may be a company, factory, trader or shop, we know that our end customers are the individual users, Therefore, after shipment, we still pay close attention to the selling and marketing of the makeup brushes we sold. We will be very glad to know end users’ feeling and comments on our makeup brushes.

 

Most customers will try the brushes by themselves before launching the brushes on the market to feel the brush quality and touch/handle feeling. In this case, they will directly tell us their feeling on the brushes via email or phone. If you are an individual and buy our makeup brushes from the trader/shop, and get known that we are the original makeup brush manufacturer, you can also let us know your feeling on our makeup brushes, please send us emails to sales@tmakeupbrushes.com or call 86-512-57864282. Your any comment will be much appreciated.

 

The normal feeling/comments on the makeup brushes will include the following:

 

Hairs: is the hair soft enough or not? How is the hair touching on skin? Can the hairs hold enough powders during applying...?

 

Ferrule: is the ferrule clean or not? Any scratch or glue remains on the ferrule? Is the ferrule shinning or not...

 

Handle: how is the handle feeling? Is it comfortable to hold the handle? What about the painting on the handles? Is the painting good enough...

 

Besides the above, you can also let us know your comments on the package and logo issue, any aspect on makeup brushes.

 

After getting your comment, we will try our best to improve our makeup brushes according to your comment and suggestion. Without your always support or suggestion, we will never become better and the best!

Brush hairs in moist weather

It is known that natural hairs will become wet in moist weather, while the finished makeup brushes should be in fluffy appearance, so it will be the best if there is no rainy day during makeup brush production. However, no one can control the weather, raining is the normal situation during makeup brush production, so the hairs often become wet, then how the makeup brush factory should do to keep the fluffy appearance of the makeup brushes?

If the delivery time is not so urgent and since the hairs will restore to fluffy in dry weather, the makeup brush factory can wait for sunny day to dry the hairs, and then pack and ship the makeup brushes once the hairs are dry.

If the delivery time is urgent, and it is always rainy during production, to avoid of shipment delay, the makeup brush manufacturer will add some powders into hairs during production. It is known that powders can absorb moist to keep the hairs dry. Since the makeup brushes are used to apply powders, it will be no problem if some powders leave in the brushes. Anyway, the makeup brush manufacturer will always remove/ shake off the powders from the makeup brushes before packing. If customers find some powder remains after unpacking, they can also shake off the powders by themselves. The method is very simple, just like shaking off the dust from our clothes.

If customers do not want powders during makeup brush production, they should state that they can leave enough time for the makeup brush factory to wait for sunny day, or they can accept the makeup brushes which are not so fluffy after unpacking, as the brushes will restore to fluffy in dry weather, the customers/users can dry the brushes at their location.