The painting smell of makeup brushes

Some customers will find that some brushes will have painting smell and are very worried about this smell. In fact, no need to worry about this, this smell is just beccause the handle painting is not completely dry; just put the brushes at cool and ventilate place for several days, the smell will disappear.

 

Some may wonder how this smell exists or why the painting can not be completely dried. Here, we would like to explain as following:

 

During custom makeup brushes, customers and the makeup brush manufacturers will reach a agreement on the price, lead time, payment terms etc. After everything is confirmed, customers will place orders to the makeup brush manufacturers to arrange production.

 

However, due to some reason, customers may require urgent delivery which is shorter than normal lead time. Although we should follow the normal production process, to support customers, we will certainly try our best to meet the delivery date, but if so, we will have no enough time for the painting drying. Or, due to the continous rainy days in our location, the painting will also not be able to dry as sunny days.

 

Although we will use big fans in our workshop to speed up the drying process, that will not help too much in rainy days.

 

In a word, the painting smell is caused by shorter drying time or rainy weather.

 

It will not affect the quality at all, and such smell will disappear after the painting is completely dry. If customers immediately open the packages after getting the shipment and store them at cool and ventilate place, the smell will disappera in several days.

 

If customers can not accept such smell, we will have to leave several more days to wait for the painting drying, so maybe can not meet customer’s urgent delivery requirement. After all, such process can not be controlled by human beings. We hope to get understanding from all customers on this situation.

 

The process for freight collect shipment via DHL/FEDEX/UPS

After the production is finished, the makeup brush factory need to send the shipment to the customers. Usually, the trade terms is FOB or EXW, so customers need to pay the shipping charge.  If ship via DHL/FEDEX/UPS, the charge of freight collect is much more higher than prepaid. There are two ways to save the cost, one way is that customers pay the shipping charge to the makeup brush supplier and then the supplier pay the DHL/FEDEX/UPS; the other is customers reach agreement with their local DHL/FEDEX/UPS and get special discount on the charge of feight collect.

 

When the production is finished and available for pickup. The makeup brush manufacturer should send detailed package information to customers, which includes total weight, total dimension, carton size, carton numbers etc, as well as the detailed pickup address.

 

Then customers will forward such information to their local DHL/FEDEX/UPS to get quotation and arrange the pickup. After everything is confirmed, the customer’s local DHL/FEDEX/UPS will input such information in their global system and instruct the pickup from the manufacturer. It will then generate a control number in the system.

 

After the manufacturer’s local DHL/FEDEX/UPS receive the instruction, they will contact the manufacturer to check all information and will tell the manufacturer of the control number. The manufacturer can call any customer service of DHL/FEDEX/UPS to arrange the pickup by such control number.

 

The most important thing is the consistency of information from both sides. If customer’s local DHL/FEDEX/UPS input wrong information in their system, for example, the pickup address or payer is not correct, or the carton number or weight is not the same as the actual situation, any inconsistency will hold the shipment.The manufacturer’s local DHL/FEDEX/UPS will never pickup the packages unless all information is consistant with that in their system. Therefore, to save time of both sides, manufacturers should ensure that the information they send customers is totally the same as the actual situation, customers also should ensure that they do forward the original information to their local DHL/FEDEX/UPS and ensure that the DHL/FEDEX/UPS staff do input the right information to their system.

 

If all information is consistant, the DHL/FEDEX/UPS will arrange the pickup ASAP, and the manufactures only need to follow their instructions.

 

 

The rainy day delays our delivery

Recently, most area of China have rainstorms and great temperature drop, especially in our location. The rainy day has greatly affects our production schedule.

 

The one who is familiar with makeup brush production must know that weather has great affects on the production process. The main reason is the humid environment is bad for painting and logo drying.

 

To customize makeup brushes from us, most customers have their own requirements on the handle color, and also require their own logo to be printed on the handle. Therefore, we need to paint the handles to the required color, and after the handle becomes completely dry, we can then print the logo on the handle, and only after the logo also completely dry, we can do the assemble.

 

The drying of painting and logo are mostly depends on the weather, in the sunny and dry days, this process can be finished quickly, while in moist and cool days, it will need much more days. Although the makeup brush manufacturer can also use big electric fans to speed up the airflow, it can not help too much in moist day.

 

Therefore, if we meet continue rainy day during the production, it must will delay the production. For example, our normal production lead time is 30 days, although we have been in consideration of some rainy days in this period, if it rains for about 20 days or more, the production period must been more than 35 days. That is also why the lead time in summer is shorter than in winter.

 

To support customers, we always try best to meet the required delivery date, but if we delay several days due to the weather reason, we really hope to get understanding from customers, after all, we can not control any weather or environment factor.