If the delivery date of makeup brushes has to be delayed

Having been in makeup brush business for ten years, we always try our best to meet the delivery date, however, it is still avoidless that sometimes we can not delivery on time, we really hope to get understanding from our customers. As a makeup brush manufacturer, we can not always control everything.

 

Sometimes, while quotation, our customers are not satisfied to the lead time we offer, and ask for a best delivery date, then we will offer them a best time which will not allow anything wrong. But it is impossible that everything will always move on well, sometimes the raw material suppliers may go wrong, sometimes the production or inspection or transportation etc, each section may have some problem!

 

Sometimes, the material supplier can not offer the material as promised; sometimes, emergency issues during productions; sometimes everything goes on well, while at the final inspection, some makeup brushes may not pass the inspection and need to rework; sometimes, all packages have been ready for shipment, while something wrong with the forwarder……..

 

Sometimes, our promised date may be like this: 25 days after getting payment. But some customers may firstly transfer the money while the requirements on the makeup brushes are still not clear yet, and due to the time delay of international business, when everything confirmed, maybe 5 days have passed, so the delivery date has to be delayed.

 

We will try best to meet the delivery date no matter what happened, while if delay is inevitable, we will immediately inform customers via email, and at the same time, do everything we can do to expedite the makeup brush production and shorten the delay.

 

If you custom makeup brushes in our factory, and unfortunately the brushes shipment is delayed, please kindly forgive and understand us, we always hope to delivery the makeup brushes as we promised or even sooner.