2011年7月25日星期一

Patiently treat every customer and inquiry

We may get many inquires from different customers everyday, some of them are professional who can come to the point immediately and let you understand what kind of question they need you to handle; while some are not so professional or even the green hand in the makeup brush industry, and their question may make you puzzled and crazy, sometimes they even do not know what question they have and what kind of brushes they need, but just would like to get your suggestion and help.

We believe every makeup brush manufacturer is happy to communicate with the professional customers, as such communication is effective and prompt, also have more opportunities to get orders from these customers. While for the unprofessional customers, it will need a long time to help them get known this industry, and even a longer time to get real orders from them. Some customers may transfer to other suppliers once after becoming professional, that is, all your previous efforts become irrevocably lost. Therefore, many makeup brush suppliers do not pay much attention on the inquiries from unprofessional customers.

However, all professionals are transformed from the unprofessional. Only after our customers become professional, we can ensure our future communication to be effective and prompt. If customers get patient and valued information and suggestion from us, even if they do not place the first order from us, they will give us orders sooner or later, what we need is just be patient to our all potential customers.

God love industrious people, as long as we have tried our best and showed our enthusiasm, we can get what we deserved.

Therefore, as professional salesmen, we should pay attention to every customer no matter if they are professional or not. If we keep treating each customer and inquiry as potential, they will finally become our real customers.

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