About the forwarder

After long term communication and negotiation, we finally get makeup brush orders from our customers, it is really excited. However, we should know that order is just the first step. Production, shipping and quality are also very important for us. Only after getting customer approval on the brush quality, we can say that this business is success.

 

Here, we would like to say something about the shipping process.

 

After finishing production, we should deliver the makeup brushes to customers. Since it is international business, we have to find a forwarder to help us deliver the goods via sea, air or express. And also, it is known that to export/import the makeup brushes, we need to prepare all necessary documents to get custom approval and release.

 

As a makeup brush manufacturer who has been in the fields for about 10 years, we surely have our own forwarder to help with our delivery and custom issues. If customers have no appointed forwarder, our forwarder can handle everything for us: do all declaration documents, ensure the shipment be released from the custom and ship the makeup brushes to customers door to door. The condition is we should pay all fees, of course, such fee should be afforded by customers who can transfer the fee to us first.

 

While some customers prefer appointing forwarders in China by themselves, and after the makeup brushes are available, we contact the appointed forwarder and contact shipping issues. At such situation, as the exporter, we only need to send the goods and related declaration documents to the appointed forwarder warehouse; they will arrange everything on custom clear and shipment to customers. If so, we only need to pay the shipping charge to the Chinese forwarder warehouse, all other caused fees should be afforded directly by customers.

 

For the exporter, the above two options both have advantages and disadvantages: if use our own forwarder, we can control the risks at our side but we have to do many related things; if use customer appointed forwarder, it is very convenient for us, but the risk is rather high for us since the forwarder may release the goods to customers without our approval. Therefore most Chinese makeup brush manufacturers prefer using their own forwarder, anyway, if customers insist on appointed forwarder, it is also ok, just make some change on the payment terms.