2012年7月10日星期二

Sample request

Before ordering any brush, some customers will request samples from the makeup brush manufacturers to check the brush quality or to finalize which brushes are exactly the ones they want to order. Therefore, if the customers have not any target or ideas on the needed brushes, they will usually require samples as many as they can. Some even require more than 30 different brush types. However, most of them will be scared away after knowing sample fees from the makeup brush manufacturer. Most of them can not believe they need to pay so much for only several samples. For example, USD100.0 for 2 samples, USD500 for 20 samples etc.
 
The reason is most makeup brush manufacturers will not have brush samples in stock, even if these makeup brushes are listed in their price list. The brushes in the price list are only to show customers they once produce these brushes for some customers but not mean the stock brushes. Usually, the makeup brush factory orders material according to customers’ order quantity to produce the brushes, so even if there will be some remaining or inventory, they are spare parts for future checking.
 
So if customers request samples, the makeup brush manufacturers have to produce new samples, and to produce these samples, they have to order different material for hair/ferrule/handle, do different color painting etc for only few samples, so the cost must be very high.
 
However, some customers who are just entering into the makeup brush industry do not know this situation; they believe it is really daylight robbery to quote USD500 for 20 samples. Although we have explained this situation to every customer, they just do not believe our sincerity. But we get sample request every day, it is impossible to always afford such high cost by ourselves since customers have not any finalized order.
 

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