The process for freight collect shipment via DHL/FEDEX/UPS

After the production is finished, the makeup brush factory need to send the shipment to the customers. Usually, the trade terms is FOB or EXW, so customers need to pay the shipping charge.  If ship via DHL/FEDEX/UPS, the charge of freight collect is much more higher than prepaid. There are two ways to save the cost, one way is that customers pay the shipping charge to the makeup brush supplier and then the supplier pay the DHL/FEDEX/UPS; the other is customers reach agreement with their local DHL/FEDEX/UPS and get special discount on the charge of feight collect.

 

When the production is finished and available for pickup. The makeup brush manufacturer should send detailed package information to customers, which includes total weight, total dimension, carton size, carton numbers etc, as well as the detailed pickup address.

 

Then customers will forward such information to their local DHL/FEDEX/UPS to get quotation and arrange the pickup. After everything is confirmed, the customer’s local DHL/FEDEX/UPS will input such information in their global system and instruct the pickup from the manufacturer. It will then generate a control number in the system.

 

After the manufacturer’s local DHL/FEDEX/UPS receive the instruction, they will contact the manufacturer to check all information and will tell the manufacturer of the control number. The manufacturer can call any customer service of DHL/FEDEX/UPS to arrange the pickup by such control number.

 

The most important thing is the consistency of information from both sides. If customer’s local DHL/FEDEX/UPS input wrong information in their system, for example, the pickup address or payer is not correct, or the carton number or weight is not the same as the actual situation, any inconsistency will hold the shipment.The manufacturer’s local DHL/FEDEX/UPS will never pickup the packages unless all information is consistant with that in their system. Therefore, to save time of both sides, manufacturers should ensure that the information they send customers is totally the same as the actual situation, customers also should ensure that they do forward the original information to their local DHL/FEDEX/UPS and ensure that the DHL/FEDEX/UPS staff do input the right information to their system.

 

If all information is consistant, the DHL/FEDEX/UPS will arrange the pickup ASAP, and the manufactures only need to follow their instructions.