2013年1月9日星期三

Why not specify MOQ on website?

Many customers would like to customize makeup brushes with their own logos; however, some hesitate due to our MOQ. Therefore, to save time of both sides, we usually tell them about of our MOQ requirement at the very beginning.

After getting customers’ inquiry, we will firstly ask customers what kind of brushes they required, and then will tell them our MOQ for these makeup brushes. Some customers will ask of MOQ requirement at the first email, however, our MOQ varies according to different brush types.

For example, if customers would like to customize makeup brushes equal to MAC quality or even much better than MAC brushes, our MOQ will be 500pcs for each item; or if the brushes are with top grade and much better than MAC brushes, however, the hairs are very rare, the MOQ will be  more than 500pcs or less than 500pcs depends on material situation; if customers want to order normal brushes, the MOQ will be 1000pcs each; if low grade brushes, the MOQ will be 2000pcs; if mini brushes for makeup boxes, the MOQ will be 10000pcs…Therefore, we can not tell customers our MOQ without knowing what kind of brushes the customers need.

That is also why most makeup brush manufacturers do not specify our MOQ on our website. If customers plan to order MAC equivalents, they must be scared after seeing the 10000pcs MOQ requirement on our website, and will never consider doing business with us; oppositely, if we indicate that our MOQ is 500pcs each on our website, and customers want to order mini brushes, they will feel cheated if we finally tell them the MOQ should be 10000pcs, which will greatly affect our fames and will waste the time of both sides.

Therefore, our MOQ varies according to exact brush type, material and size. Unlike the standard part, most makeup brushes are customized, so we need to feedback customers according to specific and exact situation.

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