Shipping charge advances for customers

It is known that most Chinese makeup brush manufacturers quote EXW price, which does not include any shipping charge or taxes besides production cost. The customers should arrange and pay the charge to deliver the makeup brushes to the port or their office.

 

If customers would like to ship via sea/air, they should require their Chinese forwarder to pickup the makeup brushes from the manufacturer or factory and afford all related charges; if customers would like to ship via express like DHL/UPS/FEDEX, they should advise their account# and then the makeup brush manufacturers will call DHL/UPS/FEDEX to pick the packages from the factory.

 

However, some customers do not have any forwarder in China or any DHL/UPS/FEDEX account #, so it is hard for them to handle the shipment at their location. To solve such problem, some customers will want to pay the shipping charge to the makeup brush suppliers in advance, and then the suppliers arrange all related issues and pay all related fees.

 

Toney, as a professional makeup brush factory, can handle in this way to help with the shipment. We will firstly estimate the total weight and size of the packages, then inquiry our forwarder about the shipping charge, of course, we should tell forwarder of the estimated delivery date and get an estimated charge; after getting total estimated shipping charges, we will send all information includes: package size, carton numbers, total weight and shipping charge to our customers. Then customers can have a rough idea about the charge. Some customers may want to compare the charge with their local forwarder to check if the makeups brush suppliers cheat them on the charges.

 

If customers confirm that they would like us to pay the shipping charge at our side, they will need to pay the shipping charge to us before the shipment. After getting their payment, we will arrange everything at our side and pay the shipping charge to our forwarder.

 

Sometimes, the actual charge is more than what customers paid us, if not too much money, we will afford such difference by ourselves; if the difference is too big, we will negotiate with customers to solve such issue: customers pay the difference before the shipment or in next order.

 

The suppliers handle the shipping will greatly save money and time for customers. If the charge is paid by customers once collected, the charge may be 2-3 times of prepay. Therefore, it is really a good way to handle the international shipment.