Say something about Chinese suppliers

Although we are a Chinese makeup brush supplier, we really suffer a lot from our Chinese material suppliers. Most of them do not pay much attention to customers’ requirements but handle everything according to their own rules.

 

Quality- for example, although we have specified in our orders that what we need is ZGF goat hair, sometimes, they mixed some inferior hairs into it; the required processing on the copper ferrule is Nickel Plating, while they just ignore such requirement……

 

Package- we require inner carton for our materials but they just randomly pack all material in one carton; we require clear marks of items and quantity on each carton, but such requirements are seldom satisfied…..

 

Delivery- It is the biggest problem of most of our suppliers. Some suppliers can meet our requirements on quality and package, while delivery is their bottleneck. For example, the required delivery is on Oct 10^th, since there is no notice of the delay from our supplier; we assume the delivery will be on time. While on Oct 10^th, we do not get any package. After calling our supplier, we get known that the delivery will be delayed! Such situation always makes us crazy since we urgently need this material for our production, and it often happens! We have changed many suppliers due to such situation, but finally we realize that it is the common phenomenon in China, most Chinese suppliers have such problems due to the management confusion.

 

In fact, we know and can understand that there will be some problems during production, and sometimes it is really unavoidable for such situation. What we can not understand is no oral or written notice for such delay. We can not know anything until the due date! It is really ridiculous for business. We directly work with global customers, so can not handle like this. We will notice our customers in written in advance if any delay happens.

 

However, although we have strictly required our suppliers to improve this and let us know any problems which may affect the delivery, we are disappointed.

 

It is a global market, Chinese suppliers can no longer work alone by own rules, we need to integrate into the global economy and meet global market rules, so that we can work together to win more and more big orders.