The working process if customers offer physical samples

During custom makeup brushes, the most important thing for makeup brush manufacturers is to know customers’ detailed and exact requirements. And the best situation is that customers can offer physical samples, which can avoid misunderstanding and push everything move forward quickly.

The following is our normal working process if customers offer physical samples/benchmark of makeup brushes:

1) After getting physical samples/benchmark and knowing the order quantity, we will send customers exact quotation.
2) If our quotation is OK for customers, and customers want to place orders, we will send a proforma invoice for customers’ prepayment. Our payment terms is 50% prepayment and 50% before shipment.
3) After getting prepayment, we will order material, and then produce pre-production samples for customers’ approval. Only after getting approval, we will start mass production;
4) When the production is almost finished, customers pay the balance payment, and we will send makeup brushes.
5) For shipment, if customers have Chinese forwarder, we need their contact information to arrange pickup from us; if customers need us to arrange all related shipping issues for them, we will ship via our own forwarder and customers pay the shipping charge together with the balance payment.
6) After getting shipment, customers inspect and check the makeup brushes ASAP, and contact our service department within 6 months if any quality problem.

Welcome to custom makeup brush OEM with private label from us, we will offer high quality, professional service and affordable price to support your brand development.