If customers do not pickup the brushes they ordered

Just like other makeup brush factories, our payment terms is also 50% prepayment and 50% before shipment. After getting the 50% prepayment, we will start mass production and notify customers once the production is finished. Many customers will arrange the pickup or shipment after getting our notice. However, although it is seldom, due to some reasons, some customers do not arrange shipment in time or just do not arrange the shipment and leave the makeup brushes in our stock.

Usually, we should not keep the makeup brushes for customers in our inventory, as we have fully paid our material suppliers and afforded all related production cost, if in our inventory, we will not have enough funds to keep our normal production. However, some customers really meet big difficult situations and are not able to pay the balance in time, in this case, to support customers, we can keep the brushes for no more than 1 month. We cannot always keep the brushes, after one month, we have to handle these brushes in our own way.

Some customers just do not want the brushes they have ordered. Although they have paid 50% prepayment, due to some reason, they just give up and do not want the brushes any more, so they will not pay the balance. It is really a great loss for the makeup brush manufacturer. But we have no way, not have to sell the brushes by ourselves. Although the brushes are private labeled, we have our own platform to sell them to recover our lost.